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- Title
OUTSOURCING LIBRARY TECHNICAL SERVICES OPERATIONS: PRACTICES IN ACADEMIC AND SPECIAL LIBRARIES IN METRO MANILA.
- Authors
Sabat Ramos, Marian
- Abstract
The article reflects on outsourcing library technical services operations in academic and special libraries in Metro Manila. According to the report, the outsourcing initiative aims to: enhance effectiveness by focusing on what the library do best, transform the library/organization, provide professional catalogers with more time for public service duties, streamline library services, reduce the number of on-the-job injuries, increase product and service value, reduce backlogs, and customer satisfaction.
- Subjects
MANILA (Philippines); PHILIPPINES; SPECIAL libraries; ACADEMIC libraries; OUTSOURCING of library services; CONTRACTING out; LIBRARY administration; ACADEMIC library administration; INDUSTRIAL procurement
- Publication
Journal of Philippine Librarianship, 2004, Vol 24, Issue 1/2, p24
- ISSN
0022-359X
- Publication type
Article