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- Title
Supervisors' Gratitude and Employees' Feelings About Their Supervisor and Organization.
- Authors
McKeon, Emma J.; Trumbul, Kayla M.; Hughes, Jennifer L.
- Abstract
A 2012 survey by the John Templeton Foundation found that a majority of employees said they would feel better about themselves and that they would work harder for a supervisor who was more grateful (Kaplan, 2012). These findings prompted the present study in which we investigated whether employees' perceptions of their supervisors' expressed gratitude were predictors of employees' perceived organizational support, perceived supervisor support, affective organizational commitment, and job satisfaction. We used MTurk to recruit participants and they took online surveys. Using data from 278 respondents, we ran a series of linear regressions. We found that the perception of gratitude expressed by a direct supervisor positively predicted perceived organizational support (β = .64, p = .001, adjusted R2 = .41), perceived supervisor support (β = .82, p = .001, adjusted R2 = .67), affective organizational commitment (β = .62, p = .001, adjusted R2 = .38), and job satisfaction (β = .50, p = .001, adjusted R2 = .25). Our results imply that supervisors who express gratitude could increase employees' positive feelings about their workplace and supervisors.
- Subjects
SUPERVISORS; GRATITUDE; ORGANIZATIONAL commitment; JOB satisfaction; EMPLOYEES
- Publication
Psi Chi Journal of Psychological Research, 2020, Vol 25, p272
- ISSN
2164-8204
- Publication type
Article
- DOI
10.24839/2325-7342.JN25.3.272