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- Title
Stakeholder Engagement in Quality Assurance: a Case of Differentiation and Integration.
- Authors
de Paor, Cathal
- Abstract
Stakeholder engagement in both internal and external quality assurance is a cornerstone in the ESG. However, this needs to be managed carefully so that there are optimum outcomes for quality. This becomes even more important in any moves to further widen stakeholder engagement. Using metaphorical analysis of stakeholder engagement as being essentially about 'continuous change', this article proposes the twin concepts of integration and differentiation as a useful way of thinking about wider stakeholder engagement in quality assurance. This will help ensure that the increased engagement will bring optimum and sustainable benefits for quality assurance and enhancement.
- Subjects
STAKEHOLDER theory; STAKEHOLDER analysis; QUALITY assurance; SYSTEM integration
- Publication
Quality Assurance Review, 2019, Vol 9, Issue 1/2, p3
- ISSN
2066-9119
- Publication type
Article