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- Title
Prevalence of burnout syndrome among Italian volunteers of the Red Cross: a cross-sectional study.
- Authors
CHIRICO, Francesco; CRESCENZO, Pietro; SACCO, Angelo; RICCÒ, Matteo; RIPA, Serena; NUCERA, Gabriella; MAGNAVITA, Nicola
- Abstract
Burnout syndrome (BOS) is a work-related constellation of symptoms characterized by emotional exhaustion, depersonalization, and personal accomplishment. A cross-sectional survey was performed to study the prevalence of BOS among a randomly selected sample of 280 Italian Red Cross volunteers. A socio-demographic questionnaire and the Maslach Burnout Inventory (MBI)- HSS were used to collect data. 241 volunteers participated (response rate: 86.1%). A significant proportion of the workers had BOS subscale scores in the highest tertile: emotional exhaustion 8.0%, depersonalization 35.9% and perceived lack of accomplishment 23.5%, respectively. Volunteers in emergency care reported higher levels of emotional exhaustion (p=0.004) and depersonalization (p=0.001), and lower level of personal accomplishment (p=0.042) than volunteers engaged in nonhealthcare social and administrative duties. These findings support the opportunity of a set of administrative, organizational and individual preventive interventions for emergency volunteers' mental health.
- Subjects
AMERICAN Red Cross; MASLACH Burnout Inventory; VOLUNTEERS; PSYCHOLOGICAL burnout; VOLUNTEER service; CROSS-sectional method
- Publication
Industrial Health, 2021, Vol 59, Issue 2, p117
- ISSN
0019-8366
- Publication type
Article
- DOI
10.2486/indhealth.2020-0246