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- Title
KOMUNIKÁCIA S PACIENTOM V INTENZÍVNEJ STAROSTLIVOSTI.
- Authors
Kamila, JURDÍKOVÁ; Simona, ŽÁČKOVÁ
- Abstract
Background: In our study, we present the communication of a nurse and a patient in intensive nursing care. This communication differs from communication in other departments of a healthcare facility. Nurses are in a closer contact with conscious and unconscious patients. It is therefore necessary to perceive this communication in a broader point of view. Objectives: The aim of the survey was to find out, how much time nurses devote to communication during their individual working shifts, what methods of communication they use to communicate with patients with speech disorders, what qualities are important to communicate with a patient in intensive care, what kind of deficiencies they observe in their communication with a patient in intensive care, if nurses are familiar with the concept of Basal stimulation. Sample: The survey sample consisted of 54 nurses from the Faculty Hospital in Trenčín. Methods: The survey method was a self-designed questionnaire designated for nurses working in intensive care units and OAIM. The survey was conducted from February to March 2019 at the Faculty Hospital in Trenčín with the consent of the medical facility. Results: In our survey we found out that nurses communicate with conscious patients on average during all-day shifts for 4 hours 8 minutes; and during night shifts 1 hour and 8 minutes. On average, they spend 2 hours 45 minutes communicating with unconscious patients during an all-day shift and 38 minutes during a night shift. If verbal communication is not possible with a patient, 28 (51.85%) nurses communicate by using a pen and paper and the length of intensive care practice has a positive impact on communication skills of the nurses. On initial entrance of nurses to their workplace at intensive care, 14 (25.93%) nurses evaluated their communication skills as bad and very bad and 40 (74.07%) nurses as good and very good. 37 (68.52%) nurses are familiar with the concept of Basal Stimulation. 18 (33.33%) nurses work with elements of the Basal Stimulation concept at their workplace. The most common techniques used by nurses were massage and initial touch. 31 (57.40%) nurses identified empathy as the most important feature in communication with a patient in intensive care and only Respect was the least important one. 23 (42.59%) nurses reported, that they do not introduce themselves to the patient. Conclusion: Based on our findings, we recommend improving communication skills and completing courses in Basal Stimulation.
- Publication
Zdravotnicke listy, 2020, Vol 8, Issue 1, p66
- ISSN
1339-3022
- Publication type
Article