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- Title
دور الوسيط للمرونة التنظيمية في العلاقة واحتواء الأزمات:)ISO بين تطبيق المواصفة الدولية لنظام إدارة استمرارية الأعمال) 22301:2012 شركة امنيه للاتصالات - الأردن)دراسة حالة(
- Authors
رقيا قاسم البدارين; زين حسين البشتاوي
- Abstract
The study aimed to examine the mediating role of the of the organizational resilience in the relationship between the application of the International Standard for Business Continuity Management System (ISO 22301: 2012) and the crisis containment at Umniah Telecommunication Company. To achieve the objectives of the study, the researcher prepared and distributed questionnaires to a simple random sample of (226) employees. The study concluded that there is a statistically significant impact at sig. (α ≥ 0.05) for the application of the International Standard (ISO 22301: 2012) on the crises containment at Umniah Telecommunication Company in Jordan, no statistically significant impact at sig. (α ≥ 0.05) for the application of the International Standard (ISO 22301: 2012) on the crises containment at Umniah telecommunication company in Jordan and finally that the organizational resilience mediate the relationship connecting the application of the standard (ISO 22301: 2012) and the crises containment at Umniah telecommunication company in Jordan. The study recommends enhancing the employees' awareness in the system (ISO 22301: 2012) through holding training courses and lectures that highlight the importance and the role of the system in the company.
- Publication
Jadara Journal of Research & Studies, 2020, p98
- ISSN
2313-5824
- Publication type
Article