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- Title
Capacity Requirement Planning Using Petri Dynamics.
- Authors
Srivastava, Abhay Kumar; Darbari, Manuj; Ahmed, Hasan; Asthana, Rishi
- Abstract
In this paper we have proposed a new approach in defining the Claim handling process and calculating the Human Resource Capacity Requirement. We have proposed a process model for claim handling process using Workflow Management which uses Petri nets as a tool for modeling the entire workflow. It enables processes to be represented graphically providing a strong mathematical support. The proposed model helps in calculating the capacity requirement in terms of human resource of any branch of an insurance company.
- Subjects
CAPACITY requirements planning; PETRI nets; WORKFLOW; HUMAN capital; INSURANCE companies; GRAPHIC methods; MATHEMATICAL models
- Publication
International Review on Computers & Software, 2010, Vol 5, Issue 6, p696
- ISSN
1828-6003
- Publication type
Article