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- Title
Quality assurance of decision-making in conversations between professionals and non-professionals: identifying the presence of deliberative principles.
- Authors
Tveit, Anne Dorthe; Walseth, Liv Tveit
- Abstract
The ideal of dialogue is at stake in professional conversations. The aim of this study is to develop an instrument that makes it possible to compare principles of deliberation with what actually takes place in professional conversations. The developed instrument is tested on one patient's conversation with his doctor about lifestyle changes, and meetings where pupils with learning disabilities and their parents discuss further schooling with school representatives. Although in need of refinement, the conclusion is that the instrument provides meaningful insight into how much each participant contributes to the decision-making process and behaves during the conversation.
- Subjects
BEHAVIOR modification; CONVERSATION; DECISION making; HEALTH behavior; LEARNING disabilities; MEDICAL needs assessment; MEDICAL personnel; PHYSICIAN-patient relations; QUALITY assurance; QUESTIONNAIRES; RESEARCH funding
- Publication
Scandinavian Journal of Disability Research, 2012, Vol 14, Issue 3, p232
- ISSN
1501-7419
- Publication type
Article
- DOI
10.1080/15017419.2011.574832