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- Title
How to demonstrate the QMS Efficiency in Time.
- Authors
IGNATOV, Madalina-Silvia; MORAR, Daniela
- Abstract
Almost any enterprise passed one audit process along its existence, but the most parts of these audits were finished only with an audit report that usual includes: general conclusions, unconformities and recommendation. Simplifying the audit conclusions way of transmitting using graphs and colours code associated with a different degree of ISO 9001:2008 requirements' implementation within an enterprise represents a defining aspect in building the big picture of the audit report and sending messages to recipients. In other words, communicating the audit's results to the stakeholders (the audit client, enterprise's CEO, QMS Manager, and employers, too) must develop a permanent informational channel between the auditor and his client. The authors of the paper are proposing one model for auditing report that is able give to the customer a complete view about enterprise's QMS performances between two consecutive audits.
- Subjects
TOTAL quality management; ISO 9001 Standard; AUDITORS' reports; BUSINESS enterprises; STAKEHOLDERS
- Publication
Quality - Access to Success, 2013, Vol 14, Issue 133, p68
- ISSN
1582-2559
- Publication type
Article