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- Title
PROPOSTA DE DESIGN DE SERVIÇO PARA A CONSTRUÇÃO DO PROCESSO DE RECRUTAMENTO E SELEÇÃO REMOTO EM UMA EMPRESA DE TECNOLOGIA.
- Authors
Bianchi Cosme, Breno; Pereira de Oliveira, Mariana Sarro; Menolli Longhini, Tatielle
- Abstract
This work is the result of a study developed in a technology company in Governador Valadares, active in the digital solutions development market. The research aimed to develop a service design process in order to propose a way to build a remote recruitment and selection process that is candidate centric. For the development of the case study, which has the characteristics of being applied and exploratory, with a qualitative research approach, the experience of the People and Management analyst of the studied company was used, as a means of collecting information and proposing solutions together, as well as a bibliographic search. Thus, it was concluded that service design has a large framework being used to build a good experience. Good experience is a decisive factor in the success of a service or product, including the remote recruitment and selection process.
- Subjects
DIGITAL technology; SERVICE design; QUALITATIVE research; SUCCESS; EMPLOYEE selection
- Publication
Revista Producao Online, 2024, Vol 24, Issue 2, p1
- ISSN
1676-1901
- Publication type
Article
- DOI
10.14488/1676-1901.v24i2.5159