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- Title
Developing a Municipal Performance-Measurement System: Reflections on the Atlanta Dashboard.
- Authors
Edwards, David; Thomas, John Clayton
- Abstract
Under the leadership of Mayor Shirley Franklin, the City of Atlanta introduced a new operating model for municipal government in early 2002. A central component of that effort has been a performance-measurement system—the“Atlanta Dashboard”—designed to assess various aspects of municipal performance and, through that assessment, to improve the efficiency and effectiveness of municipal services.
- Subjects
ATLANTA (Ga.); GEORGIA; MUNICIPAL government; MUNICIPAL services; CITIES &; towns; FRANKLIN, Shirley
- Publication
Public Administration Review, 2005, Vol 65, Issue 3, p369
- ISSN
0033-3352
- Publication type
Article
- DOI
10.1111/j.1540-6210.2005.00461.x