We found a match
Your institution may have access to this item. Find your institution then sign in to continue.
- Title
Delivering training strategies: the balanced scorecard at work.
- Authors
Baraldi, Stefano; Cifalinò, Antonella
- Abstract
Aligning the value of training to organizational goals is an emerging need in human resource management. This study, aiming at expanding the research on training evaluation from a strategic management perspective, examines whether the use of the Balanced Scorecard approach can enable an effective delivery of training strategies, thus strengthening the link between training and organizational goals. The research was based on action research methodology. Researchers worked for about 12 months with three healthcare organizations. The research findings indicate that the balanced scorecard: (1) allows visualization of a clearly focused and internally consistent map of cause-and-effect relationships, turning the functional training efforts into strategic results; (2) effectively supports the training function both in managing training processes and in delivering targeted organizational outcomes; (3) offers a specific set of critical measures for evaluating the training function's performance; and (4) permits the fostering of a sound alignment between training programme objectives and functional goals. Various theoretical and practical implications are discussed.
- Subjects
PERSONNEL management; EMPLOYEE training; ORGANIZATIONAL goals; BALANCED scorecard; STRATEGIC planning
- Publication
International Journal of Training & Development, 2015, Vol 19, Issue 3, p179
- ISSN
1360-3736
- Publication type
Article
- DOI
10.1111/ijtd.12055