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- Title
Toward a Theory of Coordinating: Creating Coordinating Mechanisms in Practice.
- Authors
Jarzabkowski, Paula A.; L, Jane K.; Feldman, Martha S.
- Abstract
This paper uses a practice perspective to study coordinating as dynamic activities that are continuously created and modified in order to enact organizational relationships and activities. It is based on the case of Servico, an organization undergoing a major restructuring of its value chain in response to a change in government regulation. In our case, the actors iterate between the abstract concept of a coordinating mechanism referred to as end-to-end management and its performance in practice. They do this via five performative-ostensive cycles: (1) enacting disruption, (2) orienting to absence, (3) creating elements, (4) forming new patterns, and (5) stabilizing new patterns. These cycles and the relationships between them constitute a process model of coordinating. This model highlights the importance of absence in the coordinating process and demonstrates how experiencing absence shapes subsequent coordinating activity.
- Subjects
COOPERATION; ORGANIZATIONAL behavior; INTERORGANIZATIONAL relations; ORGANIZATIONAL governance; SERVICO Inc.; ORGANIZATIONAL change
- Publication
Organization Science, 2012, Vol 23, Issue 4, p907
- ISSN
1047-7039
- Publication type
Article
- DOI
10.1287/orsc.1110.0693