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- Title
Partnerships in Training.
- Authors
Merrick, Jason R. W.; Hardin, Jill R.; Walker, Russell
- Abstract
Capital One Financial Corporation supplies credit products in the US. Since 1995, it has followed an information based strategy, collecting and analyzing data to improve its business decisions. To continue this successful strategy, it must train its analysts in analytical techniques. In a partnership between Capital One and the Department of Statistical Sciences and Operations Research at Virginia Commonwealth University, we developed three training courses in forecasting, optimization, and simulation. These courses have been well received by the analysts and have led to considerable early return on investment with one class project forecasted to reduce costs at the firm's Richmond, Virginia mail center by more than $2 million annually.
- Subjects
COST control; CAPITAL One Financial Corp.; BUSINESS planning; ENTERPRISE resource planning; OPERATIONS research; MANAGEMENT science; RATE of return
- Publication
Interfaces, 2006, Vol 36, Issue 4, p359
- ISSN
0092-2102
- Publication type
Article
- DOI
10.1287/inte.1060.0202