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- Title
Customer Service Challenges: A Recipe for Success.
- Authors
Rodeffer-Bloomfield, Melissa B.
- Abstract
The article offers suggestions for budget analysts on preventing managing challenges faced due to budget laws, authorities, and regulations of the U.S. Congress when providing military services to the U.S. Department of Defense. Topics discussed include impact of lack of communication between commands and the command's specific standard operating procedures; building strong relationships and understanding the target audience; and managing issues with technology and computers.
- Subjects
BUDGET analysts; CUSTOMER services; PRIMARY audience; CUSTOMER relationship management; TECHNOLOGY; UNITED States. Dept. of Defense
- Publication
Armed Forces Comptroller, 2017, Vol 62, Issue 4, p43
- ISSN
0004-2188
- Publication type
Article