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- Title
Was Meister für eine moderne Betriebsführung brauchen: Lehrinhalte der Akademie für Zahntechnik in Hamburg.
- Authors
BECKER, INGO
- Abstract
The article describes the curriculum of the Academy for Dental Technology in Hamburg, which provides young dental technicians with the skills to successfully run a business and achieve their own goals. The master's examination prepares the learners for general business administration and teaches them strategies for competitiveness, starting or taking over a business, as well as for the further development of the business. The master schools provide students with tools such as marketing, communication, and personal development to experiment empirically after the examination. The article emphasizes that communication is important both internally in the laboratory and externally with customers, suppliers, and business partners. The text also covers topics such as complaint management, conflict management, and employee discussions. The article emphasizes that good communication and effective management are essential for success in dental technology.
- Subjects
HAMBURG (Germany); LABORATORY management; DENTAL laboratories; DENTAL technology; COMMUNICATION in management; MOTIVATION (Psychology); COMMUNICATION; DENTAL technicians; INDUSTRIAL management; MATURATION (Psychology); BUSINESS partnerships
- Publication
Quintessenz der Zahntechnik, 2022, Vol 48, Issue 6, p614
- ISSN
0340-4641
- Publication type
Article