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- Title
Implementation of the e-SUS Primary Care system: Impact on the routine of Primary Health Care professionals.
- Authors
Schönholzer, Tatiele Estefâni; Pinto, Ione Carvalho; Machado Zacharias, Fabiana Costa; Cuevas Gaete, Rodrigo André; Serrano-Gallardo, Maria Del Pilar
- Abstract
Objective: to understand how the implementation of the e-SUS Primary Care system has been processed and its impact on the daily life of the health teams. Method: a qualitative research study, conducted in a municipality in the inland of the state of São Paulo with professionals who work in Primary Health Care and use the e-SUS Primary Care system as a work tool. Semi-structured interviews and thematic data analysis were used with Kotter's three-phase approach. Results: a total of 17 professionals, nurses, physicians, dentists and community agents were interviewed. The implementation of e-SUS Primary Care and its impact on the daily life of health teams were understood in terms of mandatory implementation; weaknesses for implementation, such as absence of material resources and implicit imposition for the use of the system; fragile training for deployment and learning from experience. Conclusion: a harmful incentive process was observed, conducted from the perspective of institutional pressure, use of the system to justify the work performed and, on the other hand, there was the creation of collaborative learning mechanisms between the teams.
- Subjects
BRAZIL; ATTITUDES of medical personnel; RESEARCH methodology; INTERVIEWING; DENTISTS; PRIMARY health care; QUALITATIVE research; LEARNING; EXPERIENCE; PUBLIC hospitals; NURSES; LABOR incentives; INTERPROFESSIONAL relations; THEMATIC analysis; PHYSICIANS; SYSTEMS development
- Publication
Revista Latino-Americana de Enfermagem (RLAE), 2021, Vol 29, p1
- ISSN
1518-8345
- Publication type
Article
- DOI
10.1590/1518-8345.4174.3447