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- Title
The Study of the Relationship between Managers Communication Skills and Organizational Performance among Nurses in Educational Hospitals.
- Authors
Amraei, Mahdi; Valizadi, Hossein; Haghighizadeh, Mohammad Hosein; Faraji-Khiavi, Farzad
- Abstract
Background. The aim of study was to determine the relationship between managers' communication skills and nurses' organizational performance in teaching hospitals. Methods. This was a descriptive-analytic research using correlational analysis method. The research population included managers and nurses in 5 educational hospitals in Ahvaz city of Iran, with a sample size based on the Cochrane formula of 39 managers and 195 nurses. Proportional stratified random sampling method was used in the present study. Data collection tool included 3 questionnaires. To analyze the data, descriptive statistical methods as well as t-test and ANOVA and Pearson correlation coefficient were used in SPSS software version 22. Results. The mean score calculated for communication skills was 3.30(±0.53) while it was 3.44(±0.81) for organizational performance, both of which were estimated to be relatively strong. According to the statistical test, there was no significant relationship between total communication skills' score and the total score of organizational performance. However, some communication skills had weak correlations with performance factors. Conclusion. This study did not find a significant association between communication skills and organizational performance, whilst management literature suggested otherwise. We suggest that in addition to setting training courses to strengthen communication skills for hospital managers, studies should be designed to identify the mediating factors of this variable with organizational performance.
- Subjects
IRAN; NURSE administrators; ANALYSIS of variance; ACADEMIC medical centers; COMMUNICATIVE competence; RESEARCH methodology; T-test (Statistics); PEARSON correlation (Statistics); ORGANIZATIONAL effectiveness; PROFESSIONAL competence; QUESTIONNAIRES; DATA analysis software
- Publication
Depiction of Health, 2022, Vol 13, Issue 1, p83
- ISSN
2008-9058
- Publication type
Article
- DOI
10.34172/doh.2022.07