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- Title
Comunicación audiovisual y servicios de accesibilidad ofrecidos por las televisiones que emiten en catalán para las personas con pérdida de audición.
- Authors
TOR-CARROGGIO, Irene; ROVIRA-ESTEVA, Sara
- Abstract
This article presents the main results of a usercentered study which attempts to offer an overview of the accessibility services for the deaf and hard of hearing offered by a representative sample of Catalan-language broadcasters. It focused on three objectives. First, to analyze the type of accessibility services offered, basically captions and Catalan Sign Language interpreting, both in linear broadcasts and videoon-demand services. Second, to determine the volume of accessibility services offered and to what degree they comply with the law. Finally, to assess user experience, focusing on their level of satisfaction with the current offer and on their opinions regarding new possibilities that could contribute to improving accessibility services. Combining a qualitative and quantitative approach has enabled us to triangulate data to offer not only a holistic picture of the situation, but also to suggest actions for improvement.
- Subjects
CATALAN language; HEARING impaired; SIGN language; BROADCASTERS; SATISFACTION
- Publication
Mediterranean Journal of Communication / Revista Mediterránea de Comunicación, 2019, Vol 10, Issue 2, p243
- ISSN
2530-0024
- Publication type
Article
- DOI
10.14198/MEDCOM2019.10.2.2