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- Title
Explanations of Success and Failure in Management Learning: What CanWe Learn From Nokia's Rise and Fall?
- Authors
LAAMANEN, TOMI; LAMBERG, JUHA-ANTTI; VAARA, EERO
- Abstract
We study the changing explanations of success and failure over the course of a firm's history, building on a discursive approach that highlights the role of narrative attributions in making sense of corporate performance. Specifically, we analyze how the Nokia Corporation was framed first as a success and later as a failure and how these dimensions of performance were explained in various actors' narrative accounts. In both the success and failure accounts, our analysis revealed a striking black-and-white picture that resulted in the institutionalization of Nokia's metanarratives of success and failure. Our findings also reveal a number of discursive attributional tendencies, and thus, warn of the cognitive and politically motivated biases that are likely to characterize management literature.
- Subjects
MANAGEMENT education; HIGHER education; NOKIA Corp.; ORGANIZATIONAL performance; BUSINESS success; BUSINESS failures; DECISION making
- Publication
Academy of Management Learning & Education, 2016, Vol 15, Issue 1, p2
- ISSN
1537-260X
- Publication type
Article
- DOI
10.5465/amle.2013.0177