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- Title
Batch service systems with heterogeneous servers.
- Authors
van Ommeren, Jan-Kees; Baer, Niek; Mishra, Nishant; Roy, Debjit
- Abstract
Bulk-service multi-server queues with heterogeneous server capacity and thresholds are commonly seen in several situations such as passenger transport or package delivery services. In this paper, we develop a novel decomposition-based solution approach for such queues using arguments from renewal theory. We then obtain the distribution of the waiting time measure for multi-type server systems. We also obtain other useful performance measures such as utilization, expected throughput time, and expected queue lengths.
- Subjects
PARCEL post; PASSENGER traffic
- Publication
Queueing Systems, 2020, Vol 95, Issue 3/4, p251
- ISSN
0257-0130
- Publication type
Article
- DOI
10.1007/s11134-020-09654-y