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- Title
Putting the Patient in Patient Safety: Linking Patient Complaints and Malpractice Risk.
- Authors
Sage, William M.
- Abstract
Editorial. Comments on a study by Hickson et al in this issue which discussed the relationship between patient complaints against physicians and malpractice risk. Emphasis of the study on a physician's relational skills rather than technical skills as a predictor of patient complaints; Use of the study as a guide for reducing lawsuits and improving patient care; Opinion that patients need to be involved in organizational quality improvement.
- Subjects
PHYSICIAN malpractice; PATIENT satisfaction; COMPLAINTS (Administrative procedure); PHYSICIAN-patient relations
- Publication
JAMA: Journal of the American Medical Association, 2002, Vol 287, Issue 22, p3003
- ISSN
0098-7484
- Publication type
Editorial
- DOI
10.1001/jama.287.22.3003