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- Title
CONSEQUENCE MANAGEMENT TO IMPROVE PUBLIC SERVICE PERFORMANCE IN SOUTH AFRICA: CASE STUDIES OF TWO PUBLIC ENTITIES.
- Authors
Makole, Kaizer R.; Ntshangase, Bhekabantu A.
- Abstract
Deliberations at the Commission of Inquiry on State of Capture in South Africa under the then Deputy Chief Justice Zondo laid bare how lack of consequence management as accountability mechanism for good governance was compromised in the South African public sector institutions and entities. Problems with governance and management of state entities such as ESKOM and TRANSNET are compounded by problems of corruption, fraud, and mismanagement of public resources by board members and senior managers, which cascades down to junior public officials. Analytical inquiry analysed how accountability mechanisms at ESKOM and TRANSNET can be reconceptualised to strengthen consequence management and arrest the rot of corruption that undermined their strategic mandates of providing electricity and railway transport infrastructure to leverage South Africa's competitiveness when participating in the Africa Continental Free Trade Area. A qualitative review and analysis of primary and secondary documents, such as government legislations, policies, and strategic plans relating to good governance and consequence management are used as research methodology. The findings reveal that accountability mechanisms such as consequence management are central to the performance efficacy of South African public entities. The study contributes to strengthening accountability and consequence management as institutional mechanisms that can improve public sector institutional management
- Subjects
EMERGENCY management; CIVIL service; PUBLIC administration; GOVERNMENT accountability; PUBLIC sector; CORPORATE governance; MANAGEMENT of government corporations; POLITICAL corruption
- Publication
Journal of Public Administration (0036-0767), 2023, Vol 58, Issue 3, p695
- ISSN
0036-0767
- Publication type
Article
- DOI
10.53973/jopa.2023.58.3.a11