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- Title
From Knowledge Intensive to Wisdom Based Services.
- Authors
Bohle, Detlev
- Abstract
From the complex landscape of needs of companies and individuals alike a new type of services is emerging for which the terminus wisdom based services is proposed. In this paper we look at what makes wisdom based services different from knowledge intensive services, and first principles for developing wisdom based services are proposed. Wisdom based services are characterized by a few basic attributes. The approaches are holistic, rooted in the mundo-sphere. They are based on the junction of head, heart and hand. Communication is level 4 communication [Scharmer, 2007] which connects the systems actors with each other as well as their highest future possibilities while considering a higher purpose. Social technologies function as the enabler. The objective of wisdom based acts is never solely determined economically. It serves a higher, ethically defined interest.
- Subjects
THEORY of knowledge; CONSCIOUSNESS; METAPHYSICS; WISDOM; EXPERIENCE
- Publication
Integral Leadership Review, 2016, p132
- ISSN
1554-0790
- Publication type
Article