Back to matchesWe found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleIntroduction to the Special Issue.AuthorsHerndl, Carl G.PublicationJournal of Business & Technical Communication, 2004, Vol 18, Issue 1, p3ISSN1050-6519Publication typeArticleDOI10.1177/1050651903258143