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- Title
ПОЗИТИВНАТА КОМУНИКАЦИЯ В СОЦИАЛНАТА РАБОТА
- Authors
Великова-Цонкова, Биляна; Дишкова, Мария
- Abstract
The report discuss the role of humanistic approach in social work communication. The key concepts and principles of Karl Rogers’s person-centered theory are presented. Particular attention is paid to his understanding of communication as the basis for realization of both a therapeutic link and any interpersonal interaction. Positive communication skills such as active listening are considered; empathy; confrontation, as well as the "resilience" approach. These skills are absolutely indispensable in social work with a client because they guarantee the partnership between the two participants in the process of communication. It is absolutely necessary for the achievement of high and lasting results.
- Subjects
ACTIVE listening; SOCIAL case work; LISTENING skills; COMMUNICATIVE competence; EMPATHY; HUMANISTIC psychology; INTERPERSONAL communication
- Publication
Management & Education / Upravlenie i Obrazovanie, 2019, Vol 15, Issue 3, p173
- ISSN
1312-6121
- Publication type
Article