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- Title
Indicadores de desigualdad y Gobierno Electrónico: revisión sistemática y estado del arte.
- Authors
Jeanette Mola, Débora; Reyna, Cecilia
- Abstract
Inequality is a problem that requires urgent responses. In the quest for solutions, researchers employ various indicators of inequality and different dimensions of e-Government (EG). Objective. Review empirical research that analyzed the contribution of income, socio-economic level (SES) and social status (SS) on the use, intention to use and adoption of EG. Method. We conducted a narrative review, selecting publications from 2015 to 2020. We described the inequality indicators and their measurement, the dependent variables used and the results obtained. Results/Conclusions. Income was measured in 70% of the studies as an ordinal variable; we observed a predominance of the economic dimension as an indicator of inequality. SES was reported in 30% of the studies using different measurement forms, and in no studies was SS measured. Dependent variables use, intention to use and adoption were employed as synonyms, ignoring post-adoption and appropriation of EG. The results found in the papers reviewed were inconsistent; inequality indicators were sometimes statistically significant, sometimes not. A possible explanation is the methodological difficulty in approaching the complexity of inequality, often measured unidimensional and quantitatively. A challenge is to combine theoretical and methodological approaches that consider inequality multidimensional and culturally anchored.
- Subjects
DEPENDENT variables; ECONOMIC indicators; EMPIRICAL research; RESEARCH personnel; INTERNET in public administration
- Publication
Gestión y Análisis de Políticas Públicas, Nueva Época (GAPP), 2022, Issue 30, p45
- ISSN
1134-6035
- Publication type
Article
- DOI
10.24965/gapp.10987