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- Title
Dijital Dönüşümün Bankacılık Sektörü Üzerindeki Etkileri.
- Authors
AKIN, Faruk
- Abstract
The world is rapidly digitizing and the banking industry is one of the leading industries which are affected by digitalization. The widespread use of the Internet and smartphone and the diversity of customers' demands and expectations have played an important role in the development of technologies used in the banking sector day by day. Advantages of digitalization which are cost decreases, productivity increases and customer perfection result in high attention on digitalization from banks. However, fin-tech companies become significant rival of banks with novelty approach which become common after 2008 Financial crisis. While the technologies used with digital transformation offer various advantages to banks, emerging threats can generate various risks for banks. Aim of the study is to reveal digitalization and the technologies in banking sector with effects of these technologies on banks. The potential of banks and technology owned by financial technology companies will be the reasons of increases in future cooperation which also increase novel products and services of banking industry.
- Subjects
BANKING industry; FINANCIAL technology; ONLINE banking; SERVICE industries; FINANCIAL crises
- Publication
Balkan & Near Eastern Journal of Social Sciences (BNEJSS), 2020, Vol 6, Issue 2, p15
- ISSN
2149-9314
- Publication type
Article