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- Title
O chão de fábrica (brasileiro) da inteligência artificial: a produção de dados e o papel da comunicação entre trabalhadores de Appen e Lionbridge.
- Authors
Grohmann, Rafael; Fernandes Araújo, Willian
- Abstract
The article analyzes Brazilians' work in global artificial intelligence (AI) platforms, especially Appen and Lionbridge, through exploratory research. We highlight the role of communication and data production for AI, outlining labor conditions and complexities as the factory floor. Thus, we interviewed workers and conducted observations in WhatsApp and Facebook groups. We divided the findings into five categories according to workers' perception: hiring processes, time tracking and difficulties proving hours worked, lack of infrastructural reliability, work strategies and definition, and, finally, understanding of AI. Contrary to digital labor universalism, there is geopolitics in AI platform labor. The material conditions of data production and the role of communication among workers stand out as emerging and complex solidarities, as fissures and cracks, to devise strategies that deal with AI platform labor.
- Subjects
ARTIFICIAL intelligence; WHATSAPP Inc.; META Platforms Inc.; TELECOMMUNICATION employees; INFORMATION technology; DATA transmission systems; WORKING hours
- Publication
Palabra Clave, 2021, Vol 24, Issue 3, p1
- ISSN
0122-8285
- Publication type
Article
- DOI
10.5294/pacla.2021.24.3.8