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- Title
Killer Viruses.
- Authors
Lynott, William J.
- Abstract
The article discusses several factors that can negatively affect a professional practice, especially in the podiatry profession, and offers some ways to avoid experiencing problems that may arise from such situations. Topics covered include the consequences of unanswered telephone calls from patients, the need for practicing podiatrists to deal with their under-performing employees and the importance of effective communication when giving directions and instructions to staff and patients.
- Subjects
CUSTOMER satisfaction; JOB satisfaction; MARKETING; MOTIVATION (Psychology); OFFICE management; PATIENT satisfaction; PERSONNEL management; CLIENT relations
- Publication
Podiatry Management, 2014, Vol 33, Issue 6, p75
- ISSN
0744-3528
- Publication type
Article