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- Title
La diffusione e l'utilizzo delle misure di performance dei servizi di assistenza primaria nel S.S.N.
- Authors
Cifalinò, Antonella; Vendramini, Emanuele
- Abstract
This research originates from a couple of considerations. On the one hand, the literature suggests that performance measurement and management systems are relevant not only in general, but also in both the public and the health-care sectors. On the other hand, even though primary healthcare has reached a dominant role, only few studies analyse the performance measurement system of primary healthcare services. This study aims at filling this gap through a survey that investigated: a) the diffusion of primary healthcare performance measures within the Italian Local Health Units; b) their uses in terms of both purposes and processes. The research findings show that, even though both financial and non-financial performance measures are quite diffused, many Local Health Units do not frequently use them for the different purposes and in the different ways that can be reasonably applied.
- Publication
Economia Aziendale Online, 2015, Vol 6, Issue 2, p63
- ISSN
2038-5498
- Publication type
Article
- DOI
10.6092/2038-5498/6.2.63-77