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- Title
Why the spaces in which we deliver care matter: implications and recommendations for general practice.
- Authors
Kent, Lindsey; Goulding, Rebecca; Voorhees, Jennifer; Hammond, Jonathan; Drinkwater, Jessica
- Abstract
This article discusses the importance of the physical spaces in which primary healthcare is delivered and their impact on patients and staff. It highlights the changes that occurred in general practice spaces during the COVID-19 pandemic and the consequences for patients, particularly those from diverse backgrounds or with complex health needs. The article emphasizes the need for suitable spaces to meet rising patient demand and support collaborative care delivery. It explores the concept of supportive design theory, which suggests that healthcare environments that promote a perception of control, social support, and positive distraction can reduce stress and improve outcomes. The article calls for policymakers and researchers to prioritize the design of healthcare spaces and provides practical recommendations for general practice, such as minimizing physical barriers, creating calming spaces, and incorporating interactive areas. It concludes by urging primary care staff to share their perspectives on how changing healthcare spaces could bring benefits and rewards.
- Subjects
DELIRIUM; WAITING rooms; COVID-19 pandemic
- Publication
British Journal of General Practice, 2024, Vol 74, Issue 744, p326
- ISSN
0960-1643
- Publication type
Article
- DOI
10.3399/bjgp24x738741