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- Title
A QUALITATIVE ASSESSMENT OF EMPLOYEE ATTITUDES TOWARDS PRE-EMPLOYMENT DRUG-TESTING IN THE FULL-SERVICE RESTAURANT INDUSTRY.
- Authors
Kitterlin, Miranda; Erdem, Mehmet
- Abstract
Substance abuse by employees is a primary concern for management in the restaurant industry. Pre-employment drug-testing programs operate under the assumption that drug-using employees are less desirable than their non-using counterparts. However, a review of literature related to pre-employment drugtesting and substance abuse in the restaurant industry indicates that there is a need for further investigation of the relation of drug use to job performance, the relationship between drug-use-job-outcome relationships, and the relationship between work conditions and substance use. It is suggested that the perceived sensitive-nature of the subject has somewhat hindered access to qualitative information, such as employee attitudes on drug-testing, despite it being a major area of concern for management. The purpose of this research was to assess and explore the attitudes, beliefs and perceptions of hourly employees in the full-service restaurant industry regarding pre-employment drug-testing. The findings revealed that some restaurant industry employees do not believe that pre-employment drug testing is a necessary practice or a predictor of work performance. Implications of the contrast in attitudes and beliefs between management and employees are discussed.
- Subjects
RESTAURANT personnel; FOOD service employees; EMPLOYEE drug testing; JOB performance; WORK environment; RESTAURANT management; SUBSTANCE abuse
- Publication
Consortium Journal of Hospitality & Tourism, 2009, Vol 14, Issue 1, p5
- ISSN
1535-0568
- Publication type
Article