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- Title
Guidance Counsellors on COVID-19 Experiences: Distance Education Successes and Challenges.
- Authors
Hernandez, Philippe Jose S.; Alejandria, Maria Carinnes P.; Guiang, Rowena S.; Bergado-Timbangcaya, Alvie P.; Taypa, Jean S.; Bengwasan, Peejay D.; Sazon-de Chavez, Maria Francia; Alipao, Froilan A.; Quan-Nalus, Marie Antonette; Sandoval, Erin Ceejay; Naboa, Gabriel Angelico; Sandra Fernandez, Ninna; Tumaneng, Denise; Casimiro, Kristel May; Gibe, Jolly Anne; Caterina Alejandria, Maria Ana; Luzano, Jelli Grace; Generalao, Jesrinel
- Abstract
This qualitative exploration documented the lived experiences of 12 guidance counsellors in Philippine public and private universities. During the height of the COVID-19 pandemic (2020–2022), school closures forced counsellors to adapt to new modalities. Through online semi-structured interviews, counsellors shared how they delivered their services via distance/virtual means. Thematic analysis elicited findings on the successes and challenges reported. For successes, new learnings, wider reach of services through online platforms, involvement of faculty members in referrals, and mental health education were highlighted. Meanwhile, challenges included students discontinuing counselling, the stigma associated with seeking mental health support, and lack of manpower. The counsellors provided recommendations for improvement of services moving forward.
- Subjects
SCHOOL closings; COVID-19 pandemic; COUNSELORS; MENTAL health education; EDUCATIONAL counseling; COVID-19
- Publication
Journal of the Australian & New Zealand Student Services Association, 2024, Vol 32, Issue 1, p55
- ISSN
1320-2480
- Publication type
Article
- DOI
10.30688/janzssa.2024-1-02