We found a match
Your institution may have access to this item. Find your institution then sign in to continue.
- Title
СПЕЦИФИЧНИ ОСОБЕНОСТИ НА ТЕЛЕКОМУНИКАЦИОННИТЕ УСЛУГИ И ПРОБЛЕМИ ПРИ ТЯХНОТО УПРАВЛЕНИЕ
- Authors
Димитрова, Ирена
- Abstract
In the article is clarified the essence of the term "service". The known definitions are systematized. The main characteristics of the services are outlined and it is emphasized that they do not apply to telecommunication services. The specific features of telecommunication services have been developed as technologically based services. The service triangle concept is modified for the telecommunication service. Main problems in the management of telecommunication services have been identified.
- Subjects
TELECOMMUNICATIONS services; TELECOMMUNICATION management; DEFINITIONS; TRIANGLES; CONCEPTS
- Publication
Management & Education / Upravlenie i Obrazovanie, 2018, Vol 14, Issue 2, p41
- ISSN
1312-6121
- Publication type
Article