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- Title
Exploring the Attributes of Exemplary Facilitators in Family Medicine Residencies: Implications for Practice Transformation.
- Authors
Marvel, M. Kim; Bene, Kristen L.
- Abstract
<bold>Background and Objectives: </bold>Facilitation is common in the era of practice transformation. Much of the literature on practice facilitators focuses on the role of external facilitators who come into a practice to aid in practice transformation efforts. Our study sought to better understand the attributes of exemplary facilitators.<bold>Methods: </bold>We conducted 10 structured interviews in four family medicine residencies.<bold>Results: </bold>Program directors easily identified internal staff who serve informally as exemplary facilitators. Despite varying jobs, they possess seven identifiable attributes within three broad domains: task orientation, relational skills, and emotional intelligence.<bold>Conclusions: </bold>Given the increasing cost of practice transformation and the finite resources in many clinics, this study can help leaders identify current employees best suited for facilitation.
- Subjects
COOPERATIVENESS; FAMILY medicine; INTERNSHIP programs; INTERVIEWING; ORGANIZATIONAL change; QUALITY assurance; EMOTIONAL intelligence; QUALITATIVE research
- Publication
Family Medicine, 2019, Vol 51, Issue 8, p664
- ISSN
0742-3225
- Publication type
journal article
- DOI
10.22454/FamMed.2019.774561