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- Title
A critical reflection on the psychology of retention.
- Authors
van Zyl, Llewellyn E.
- Abstract
For more than a century both researchers and employers have been interested in understanding the reasons as to why employees leave their organisations (Eberle, [5]; Heffernan & Rochford, [9]). Firstly, they found that emotional load and work overload predicted much higher turnover intentions in administrative employees than in professional employees. The results of this chapter show that work engagement and hardiness commitment are key factors that affect turnover intentions, whereas workplace bullying clearly distracts from such. Although this chapter focuses on the needs of the millennial, it's important to note that the psychological contract has two stakeholders: the millennial and the organisation.
- Subjects
MEMORY; CRITICAL thinking; PERSONNEL management; CAREER development; LABOR turnover
- Publication
SAJIP: South African Journal of Industrial Psychology, 2019, Vol 45, p1
- ISSN
0258-5200
- Publication type
Book Review
- DOI
10.4102/sajip.v45i0.1600