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- Title
Análisis de calidad de vida laboral y competitividad en empresas de servicios turísticos.
- Authors
Molina Germán, José Octavio; Pérez Melo, Anel Yadira; Lizárraga Salazar, Georgina; Larrañaga Núñez, Ana María
- Abstract
The purpose of the study is analyze the relationship and influence of the quality of working life on the competitiveness in tourism services companies, particularly in the hotel industry. A quantitative methodology was used applying a questionnaire to contrast the perception of the two variables directed to management and operating personnel of a hotel in the city of Mazatlan, Sinaloa, Mexico, which were selected randomly. The results show similarities in the staff's perception of the quality of work life and competitiveness. However, the data show a relationship between the two variables almost null in the manager's perception and medium-significant from employees' perspective.
- Publication
3C Empresa, 2018, Vol 7, Issue 2, p44
- ISSN
2254-3376
- Publication type
Article
- DOI
10.17993/3cemp.2018.070234.44-67/