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- Title
THE IMPACT OF THE COVID-19 PANDEMIC UPON TOURISM & HOSPITALITY EMPLOYEES IN JORDAN.
- Authors
HYASAT, Ali S.
- Abstract
The most noteworthy consequences of the COVID-19 pandemic were on the tourism & hospitality sector, which left thousands of individuals without jobs worldwide. In Jordan, this sector was profoundly impacted contrasted with differe nt sectors and left a high impact on the sector employees. The objective of this research is to investigate the effect of the COVID-19 pandemic on the employees of the tourism & hospitality industry. Cross-sectional survey was utilized to accomplish the objectives of this research. The questionnaire was used as a tool to collect data. The questionnaire was distributed online to the employees of the tourism sector. The sample was composed of 411 employees distributed on different tourism activities. The collected data was entered and analyzed using Stata (ver. 24). The SEM was used to study the effect of different variables. Most of the respondents were males of intermediate to high ages. All the respondents suffered from high fear of the COVID-19 pandemic. They suffered from stopping working for at least one month to 6 months. The employees' salaries dropped by varied percentages starting from 25% to complete salary loss. The employees had a positive tendency to help their organizations to pass the COVID-19 pandemic but on the contrary, their organizations were not clear in dealing with them. The fear of the COVID-19 pandemic affects job satisfaction and job security. The study recommended that the tourism sector requires emergency strategies to deal with such a crisis and to ensure sector production.
- Subjects
JORDAN; TOURISM personnel; COVID-19 pandemic; JOB security; UNEMPLOYMENT; TOURISM
- Publication
GeoJournal of Tourism & Geosites, 2022, Vol 43, Issue 3, p1099
- ISSN
2065-0817
- Publication type
Article
- DOI
10.30892/gtg.43331-925