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- Title
CREATING AN ELECTRONIC ORDERING SYSTEM.
- Authors
FLYNN, MICHELE J.
- Abstract
The article discusses how Liberty Mutual streamlined its procurement system. By introducing a front-end electronic data interchange order and payment system, the firm was able to drastically shorten turnaround time for orders, reduce its number of suppliers, eliminate paper requisitions, and make better use of space previously devoted to storing supplies. Three key lessons that emerged from the process were the importance of educating users on the system's benefits, the need to address early in the process any issues related to financial control, and the value of going outside the firm for leading-edge methodologies. INSET: IN SHORT.
- Subjects
LIBERTY Mutual Insurance Co.; ELECTRONIC data interchange; ELECTRONIC procurement; PURCHASING; SUPPLIERS; COMPUTERS in business
- Publication
Financial Executive, 1997, Vol 13, Issue 5, p41
- ISSN
0895-4186
- Publication type
Case Study