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- Title
Communication Problems.
- Authors
Haddon, Leslie
- Abstract
Leslie Haddon builds on his growing body of research into telephony usage by considering what specific problems emerge as sites of tension between groups of users. Haddon uncovers how miscommunication between generations can transfer into mobile phone usage. These communication problems, argues Haddon, stem from fixed-line telephony and are exacerbated by mobile phones. In particular, Haddon discusses how the frustration we often feel when dealing with voicemail and answering machines increases with mobile telephony where there is less chance of the receiving party being genuinely 'out' and unavailable.
- Subjects
TELEPHONE systems; MISCOMMUNICATION; CELL phones; MOBILE communication systems; TELECOMMUNICATION; INTERPERSONAL communication
- Publication
Knowledge, Technology & Policy, 2006, Vol 19, Issue 1, p19
- ISSN
1946-4789
- Publication type
Article
- DOI
10.1007/s12130-006-1011-9