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- Title
Online Learning Satisfaction during COVID-19: Evidence from a Vietnamese Higher Education Context.
- Authors
Thach Pham; Phuong Lai
- Abstract
This study was conducted with a view to exploring factors predicting learner satisfaction during the COVID-19 pandemic in a Vietnamese higher education context. Survey data from 2,338 university learners who were forced to study online owing to the COVID-19 pandemic was analyzed using a structural equation model (SEM) and thematic analytical strategies. Results indicated that learner-content, learner-learner interactions, and internet self-efficacy were positively correlated with learners' satisfaction but that learner-instructor interaction and learners' self-regulation were not. Learners showed satisfaction with live online learning but expressed concerns about the suitability of the live content delivery and the pre-uploaded materials for online learning. The study results offer useful implications for teachers and students in enhancing quality and promoting interpersonal interactions in online learning.
- Subjects
VIETNAM; ONLINE education; SATISFACTION; HIGHER education; STRUCTURAL equation modeling; COVID-19
- Publication
Ubiquitous Learning: An International Journal, 2022, Vol 15, Issue 2, p69
- ISSN
1835-9795
- Publication type
Article
- DOI
10.18848/1835-9795/CGP/v15i02/69-86