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- Title
EFFECTS OF EMPLOYEE RETENTION STRATEGIES ON ORGANISATIONAL COMPETITIVE ADVANTAGE IN THE HOTEL INDUSTRY IN MOMBASA COUNTY.
- Authors
MWASARU, HENRY; KAZUNGU KINGI, WILLIAM
- Abstract
In today's business world, retention of valuable employees is one of the most critical issues confronting leaders. Employees have competencies that are critical for the survival of an organisation. The HR department has to play a key role in designing the policies, practices and strategies, which can enable an organization to retain the human resources contributing significantly to the business. This study examines the phenomenon of employee retention in the hotel industry in the Mombasa County in order to suggest appropriate strategies, which can help the organizations in this sector to retain their valuable talent as its major objective. This was a desk research study which relied heavily on secondary data. The study concludes that the employees seek for promotion and career growth, better compensation, rewards and work appreciation, and training and development. These strategies can be adopted by the hotel organizations to retain their employees. Without sound employee retention strategies the organizations suffer high employee turnover, high business operational costs. Recognising the size and strength of the hotel industry coupled with the demands faced in attraction and retention of employees, it could be concluded that employers in this sector need to focus developing distinctive and sound employee retention strategies which recognises some of the dynamic challenges the hotel industry in Kenya is facing.
- Subjects
KENYA; EMPLOYEE retention; HOTEL personnel management; HOTELS; QUALITY of work life; LABOR turnover; OPERATING costs
- Publication
CLEAR International Journal of Research in Commerce & Management, 2015, Vol 6, Issue 3, p1
- ISSN
2249-4561
- Publication type
Article