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- Title
Empirical Investigation of Work-Related Social Media Usage and Social-Related Social Media Usage on Employees' Work Performance.
- Authors
Dantas, Rui Miguel; Aftab, Hira; Aslam, Sumaira; Majeed, Muhammad Ussama; Correia, Anabela Batista; Qureshi, Hamza Ahmad; Lucas, João Luis
- Abstract
The trend of using social media in the workplace is now becoming ubiquitous. Along witbenefits, social media also has negative consequences. Employees use social media for both work and social purposes. Therefore, using a quantitative approach, this study explores the impact of work-related social media usage and social-related social media usage on employees' work performance. This study also investigates the mediating effect of extra-role behaviors on social media usage (professional and personal purpose) and work performance relationships. We examined survey data of 241 employees working in different organizations with the help of the partial least square (PLS) 3.0 version. Convenience sampling has been used to reach respondents. The outcomes of this study demonstrate that both professional and personal-related social media usage have a positive and significant impact on employees' work performance. This study also highlighted that extra-role behavior positively and significantly mediates the relationship between social media usage (work and personal) and employees' work performance. This study provides practical insights to managers, such as that, instead of banning social media usage in companies, there must be some limits and regulations for using social media that would facilitate firms to increase employees' engagement and productivity.
- Subjects
JOB performance; SOCIAL media; CONVENIENCE sampling (Statistics); JOB involvement; LEAST squares
- Publication
Behavioral Sciences (2076-328X), 2022, Vol 12, Issue 8, pN.PAG
- ISSN
2076-328X
- Publication type
Article
- DOI
10.3390/bs12080297