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- Title
Motivating unrewarded task performance: The dual effects of incentives and an organisational value statement in a discretionary task setting.
- Authors
Akinyele, Kazeem O.; Arnold, Vicky; Sutton, Steve G.
- Abstract
The purpose of this study is to examine how the presence of a value statement (an informal control) alters the effect of differing financial incentives (a formal control) in an environment consisting of both rewarded and unrewarded tasks. Results show that under fixed pay, the presence of a value statement motivates performance on important but unrewarded discretionary tasks. Conversely, under piece‐rate compensation, value statements negatively influence performance on unrewarded discretionary tasks. In contemporary work environments, where such discretionary tasks are common and important to organisational effectiveness, these results suggest that informal controls can have an important role in performance outcomes.
- Subjects
DUAL-task paradigm; INCENTIVE (Psychology); ORGANIZATIONAL effectiveness; ORGANIZATIONAL citizenship behavior
- Publication
Accounting & Finance, 2022, Vol 62, Issue 2, p2439
- ISSN
0810-5391
- Publication type
Article
- DOI
10.1111/acfi.12870