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- Title
Cirurgia ambulatorial em hospital escola na perspectiva do paciente.
- Authors
Temporão Monteiro, Guilherme; Potrich Cotta, Catherine; Mileski Schumiguel, Laís; Stadler Junior, Marcelo; Faccio, Viviane; Cesário Pereira Maluf, Eliane Mara
- Abstract
Outpatient surgery is not a very present subject in Medical Schools in Brazil. However, it is essential that the students have contact with this practice in their academic training to be better capacitated for the medical future that awaits for them. Given this scenario, this present study seeks to assess to, in patient perspective, the general satisfaction rate about Outpatient Surgery service in a School Hospital. Questionnaires were applied to all patients who underwent some outpatient surgical procedure at Hospital da Cruz Vermelha - Red Cross Hospital - between August to November of 2019 in two moments: immediately after procedure and 30 days after. 183 questionnaires were answered evaluating the general satisfaction rate, that according to the patients, was 88%. Therewithal, in some aspects, patients attributed higher satisfaction rates when oriented by students. Most patients are satisfied with the quality of service of Outpatient Surgery at Hospital da Cruz Vermelha do Paraná, including when the procedures are performed by students. Therefore, this present study seeks the medical community attention to Outpatient Surgery and encourages other institutions to implement this subject on their curriculum.
- Subjects
BRAZIL; AMBULATORY surgery; OUTPATIENT services in hospitals; PATIENTS' attitudes; AMERICAN Red Cross; MEDICAL quality control; OPERATIVE surgery; QUALITY of service
- Publication
Revista Sustinere, 2021, Vol 9, Issue 2, p675
- ISSN
2359-0424
- Publication type
Article
- DOI
10.12957/sustinere.2021.61481