Back to matchesWe found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleAssessing the impact of customer knowledge management on organizational performance.AuthorsZand, Jafar Danesh; Keramati, Abbas; Shakouri, Farzaneh; Noori, HamidPublicationKnowledge & Process Management, 2018, Vol 25, Issue 4, p268ISSN1092-4604Publication typeArticleDOI10.1002/kpm.1585