Back to matchesWe found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleManaging customer relationships.AuthorsEttorre, BarbaraAbstractDiscusses how to management customer relationships. Factors to assess in a company; Importance of how customers view a company's performance.SubjectsCUSTOMER relationship managementPublicationManagement Review, 1998, Vol 87, Issue 7, p8ISSN0025-1895Publication typeArticle