Back to matchesWe found a matchYour institution may have access to this item. Find your institution then sign in to continue.Title'Business as usual' is a thing of the past.AuthorsLacey, MarciaAbstractIntroduces a series of articles about the society and community factors that influence the way water utilities do business.SubjectsWATER utilities; INDUSTRIES &; society; BUSINESS; PUBLIC utilities -- ManagementPublicationJournal: American Water Works Association, 2003, Vol 95, Issue 7, p2ISSN0003-150XPublication typeArticleDOI10.1002/j.1551-8833.2003.tb10398.x