Back to matchesWe found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleAmerica Online (AOL): Navigating the Ups, Downs and Changes of Online Service.AuthorsBrooks, Bradley W.; Cox, Steven M.SubjectsAMERICA Online (Online service); QUANTUM Computer Services Inc.; INTERNET service providers; DATA transmission systems; DIRECT marketingPublicationJournal of Case Studies, 2017, Vol 35, Issue 1, p18ISSN2162-3171Publication typeArticle